The never - ending saga surrounding Apple ’s unexampled MacBook keyboards just saw a slightly novel update . In a leakedinternal memoranda , the troupe says that all keyboard repairs must now be done in store with a one - day turnaround . So if you ’ve been putting off getting your awkward or unresponsive keys fixed , now ’s the time to make a Genius Bar appointment .
The Apple memo , receive byMacRumors , is aimed at Genius Bar employee who have to contend with raging client with broken keyboard . entitle “ How to corroborate Mac customers with keyboard - related repairs in store , ” the papers read :
Most keyboard - related mending will be take to be completed in stock until further notice . extra service part have been shipped to stores to confirm the increased volume .
Photo: Alex Cranz (Gizmodo)
These fixture should be prioritized to provide next - day turnaround time .
That ’s a debauched stamping ground ! assume your local Genius Bar is n’t inundated with busted keyboard , you probably wo n’t be without your motorcar for more than 24 hours . So if your excuse for not fixing the keyboard has been because you demand your MacBook to live , then schedule yourself a computer - loose daylight and get those Key fix .
Apple did not immediately return Gizmodo ’s asking for confirmation on the fresh prioritized keyboard repairs and we ’ll update this berth when we discover back .
It ’s deserving point out that the viscous key trouble is mostly seen on 2015 MacBooks and 2016 MacBook Pros . These were the first laptop to use a new Apple - designed butterfly mechanics . Apple finally redesign this technology androlled out new keyboardswith a silicone polymer membrane intended to prevent the sticking on its 2018 MacBook Pro and 2018 MacBook Air . Last summertime , after at least three lawsuit , the company also acknowledged the bad design on early model andoffered free repairsfor 12 - inch MacBooks made between 2015 and 2017 as well as MacBook Pros from 2016 and 2017 . If you own one of these reckoner and support from bum Key , go get them desexualize right on now . It will be you nothing and take not much fourth dimension .
If you own a 2018 MacBook Pro or MacBook Air and still suffer from keyboard woes , too bad . Apple still has n’t offered a loose repair option for those models , even though it has acknowledged a trouble . “ We are aware that a small number of substance abuser are make issues with their third - generation butterfly keyboard and for that we are sorry , ” the companysaid in a statement last month . Maybe in another twelvemonth and maybe a few more lawsuits , Apple will fix these keyboard for devoid , too . Or maybe the fellowship will last give up on its crappy young butterfly mechanism , and we can all go back to type freely .
keyboardsMacBookMacBook Pro
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